FAQs

Classes at SSKI

Q1.For which courses SSKI offer classes?

Ans:We provide classes for:

1. CBSE: Class 8^th, 9^th, 10^th, 11^th, 12^th

2. Graduation: B.Com(Hons./Prog.), Eco(Hons.), Maths(Hons.) BMS, BBA (DU/IPU)

3. Masters: M.Com & MBA

4. Entrance: M.Com

5. Competitive: SSC, Banking, Railway

Admission Criteria

Q2. Do we offer Demo or Trial class before joining?

Ans. We usually offer 2 demo classes just to make sure that student get an independent assessment of the quality of teaching. If any student finds he is not able to decide in 2 classes then additional 1-2 classes he can take.

Q3.I have issues with Login, what should I do? 

Ans: You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to sskiofcommerce1@gmail.com with the issue details.

Q4.How to take a Course? 

Ans: After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course.

Q5.I am unable to access the Course, what should I do?

Q6. Can I take admission in an ongoing batch or I have to wait for next fresh batch? 

  Ans: Generally admissions are provided in the beginning of session/semesters, in case if seats are available in ongoing batches then the admission can be provided. However, we recommend joining a new batch from the beginning of a course. In such cases, the left over course shall be managed either by way of special backup classes or at the time of revision. 

  Q7. How do I pay the fees to the institute? 

  Ans: You can pay the fees either by cash, cheque, demand draft, NEFT or online fund transfer. Kindly ensure an official receipt of all payments from the centre. 

  Q8. What’s the fee structure? Are there any discounts and refund policy? 

  Ans. The fee is different for different subjects, however we offer an installment option for payment of fees. Usually discounts are offered on the following basis:

(*) Scholarship test conducted by the institute. In such case all other discounts cannot be availed.
(*) Marks secured in past examination.
(*) You can expect some fee refund if you top the exam for which you joined the coaching institute. Materials provided by the institute 

  Q9. What does the institute provide at the time of admission? 

  Ans: You will be provided a bag, note books, few pens, notes and assignments and an access to the online mock test by issuing an id and password on the company website. 

  Facilities provided by the institute 

  Q10. What is the batch size for any course? 

  Ans: Typically, we have small batch sizes not exceeding 25 students. In exceptional situation where special classes are conducted, two batches may be combined together to run a common class. 

  Q11. Does the institute provide any assignment or practice tests? 

  Ans: Yes we provide regular assignments & practice tests. They are a part of our course offer. 

  Q12. Does the institute charges for test series ? 

  Ans: We don’t charge extra charges for both offline & online test series. The validity of the online test access is given for one year from the date of admission. 

  Q13. Does SSKI provide interview preparation & group discussion facilities? 

  Ans: Yes, we train the students for interview and group discussion (GD,PD & PI). This is done for the students who have got their selections in the written tests. 

  Transfer 

  Q14. Is batch transfer possible? 

  Ans: The students can transfer their batch by filling the pre defined Batch-Transfer Form available with the Centre Manager. The batch shall be transferred provided there is a batch available in the desired time slot for a similar course & there is a seat available to accommodate. The batch transfer is completely at the discretion of the Centre Manager. 

  Q15. Can I apply for a transfer from one centre to another? 

  Ans: Yes a student can apply for an Inter-Centre Transfer in the “Inter Centre Transfer Form”. However, the right of the transfer lies with the original centre provided all the fees is paid. An Inter Centre Transfer Fees of Rs. 1000/- is also applicable with fees difference adjustments. 

  Refund Policy 

  Q16. What is the fee refund policy? 

  Ans: Fees once paid for any of the course will neither transferred nor will be refunded under any circumstances. 

  Quality Measures 

  Q17. How do I get the assurance of quality? 

  Ans: Quality has been our hallmark for years. We check upon quality by means of: 

 1. Regular feedback. We conduct one-on-one feedback sessions with the students where we are lacking and need to practice; and the students get the opportunity to share what they feel about their preparation and where the institute is lacking in guiding them. Student would need to fill in a weekly feedback form. Your feedback is considered for corrective measures. 

 2. Weekly tests. Your performance in the test shall be the measure of your understanding in the topic or the subject. Review classes are conducted accordingly. 

 3. Mock Tests. We conduct mock tests to assess your performance & take corrective actions based upon your performance. ($) Individual attention is given to low performing students and counseling sessions are done by our faculty members. ($) If any student doesn’t satisfy minimum marks criteria in three consecutive tests then his/her admission can be cancelled any time and fees won’t be refunded in such case. 

  Q18. How do you ensure that the course is completed in time? 

  Ans: Every course at the institute is highly structured, the schedule is intimated to you at the beginning of the course. The schedule specifies subjects & topics covered for each session. In case the centre or the faculty does not follow the schedule which causes the delay in your course, then extra classes will be scheduled. 

  Q19. How the institute does measures the performance of the students? 

  Ans: We conduct weekly test, topic wise test, monthly test and mock test to measure the performance of candidates. 

  Q20. How does SSKI provide the performance & result updates to parents & students? 

  Ans: This is done by way of official application of SSKI i.e. SSKI aap organized by class plus, parents whatsapp group and the parents-teachers meeting conducted at the centre. 

  Complaints & grievances 

  Q21. Where should I complain if I have any grievance from any of SSKI Centre? 

 Ans: You can write mail on info@sskiofcommerce.com 1. Kindly mention your name, mobile number, course & centre name in your complaint. 2. Kindly attach the scan copies of the fees receipts issued by the centre. Your complaint shall only be entertained provided all the above information is given.

Our students’ relationship executives shall call you within 2 working days from the date of receipt of the complaint.